Terms & Conditions

Please adhere to the following rules and regulations:

  1. Maintain a quiet tone while inside the sauna; refrain from engaging in conversation.
  2. Secure long hair and avoid wearing makeup, lipstick, or other cosmetics that could dissolve in the pools.
  3. Prior to using any pool, spa, or sauna, take a thorough shower using soap.
  4. When in the saunas, sit on a towel for hygiene purposes.
  5. Mobile phones, cameras, and similar devices are not allowed within the premises.
  6. Unless a specific session permits otherwise, always wear swimwear.
  7. To enter, you must be 18 years or older. However, you may bring two guests aged 16 or older.
  8. The Bathhouse strictly prohibits smoking, glassware, alcohol, drugs, or illicit substances.

Health and Wellbeing

Our facilities, products, and services are intended solely for relaxation and recreation.

Kindly notify us during booking if you have any of the following:

  1. Mobility or balance concerns.
  2. Medical conditions like high fever, diarrhea, hypertension, cancer, risk of hemorrhaging, anemia, cardiac problems, stroke history, pregnancy, liver or kidney disorders, circulation issues, neurological conditions, diabetes, or any other medical condition that may be affected by our facilities or services (referred to as “Notifiable Medical Conditions”).

In such cases, we may request you to sign an additional waiver acknowledging that you are aware of the potential risks.

Please be aware:

  1. Our Bathhouse is not suitable for individuals with mobility, balance, cardiac, neurological, or acute health problems.
  2. Some facilities may involve physical exertion or difficulty, and you participate at your own risk of injury or harm.
  3. Saunas have narrow entrances, subdued lighting, exposed volcanic rocks in the wood-fired sauna, and steps and platforms around the pools and saunas. Use caution when transitioning between hot and cold facilities to prevent dizziness or fainting.

We do not make any claims about the benefits of hydrotherapy or hot and cold therapy. Consult your medical practitioner to determine if our facilities are suitable for you.

Our Reservations:

We maintain the right to:

  1. Deny entry or request the departure of individuals we believe are under the influence of alcohol or drugs, displaying abusive, harassing, threatening, or sexually suggestive behaviour towards other guests or staff, exhibiting symptoms of contagious or offensive conditions, or engaging in unsafe or hazardous conduct.
  2. Modify prices and services without prior notice.
  3. Temporarily close one or more facilities due to capacity constraints, maintenance needs, safety concerns, or private events.
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